You are currently viewing Chapter 2: Legal and Organisational Requirements

Chapter 2: Legal and Organisational Requirements

2.1 Legislative Framework 

The Road Traffic Act 1988 

  • Vehicles must be maintained in roadworthy condition 
  • Owners responsible for vehicle condition 
  • Penalties include fines and prosecution 

 

Key Requirements: 

  • Effective brakes 
  • Suitable tyres with legal tread depth 
  • Working lights and indicators 
  • Clear vision (windscreen, mirrors, wipers) 

The Road Vehicles (Construction and Use) Regulations 

Specific technical requirements including: 

  • Minimum tyre tread depth: 1.6mm 
  • Brake efficiency standards 
  • Emissions limits 
  • Noise levels 

2.2 Environmental Legislation 

Environmental Protection Act 1990 

  • Duty of Care: Proper waste disposal 
  • Waste Transfer Notes: Required documentation 
  • Authorised disposal: Licensed waste carriers only 

Control of Substances Hazardous to Health (COSHH) 2002 

Covers handling of: 

  • Engine oils and lubricants 
  • Brake fluid 
  • Antifreeze/coolant 
  • Battery acid 
  • Cleaning chemicals 

Required Controls: 

  • Risk assessments 
  • Safety data sheets (SDS) 
  • Personal protective equipment (PPE) 
  • Proper storage and labelling 

2.3 Warranty Considerations 

Manufacturer Warranties 

  • Service schedules must be followed 
  • Genuine or OE-equivalent parts required 
  • Authorised technician stamps 
  • Digital service records (DSR) 

Block Exemption Regulations 

  • Customers can choose independent garages 
  • Must meet manufacturer standards 
  • Use of pattern parts allowed if OE-quality 
  • Documentation critical 

2.4 Industry Standards and Codes 

IMI Professional Standards 

  • Technical competence 
  • Ethical behaviour 
  • Continuous professional development 
  • Customer confidentiality 

Motor Industry Code of Practice 

  • Transparent pricing 
  • Clear communication 
  • Complaints procedures 
  • Fair trading standards 

2.5 Data Protection (GDPR) 

Customer Information Management: 

  • Secure storage of personal data 
  • Limited access on need-to-know basis 
  • Retention periods (typically 6 years) 
  • Right to erasure requests 

2.6 Workshop Regulations 

Workplace (Health, Safety and Welfare) Regulations 

  • Adequate lighting (minimum 500 lux) 
  • Ventilation requirements 
  • Temperature control (minimum 16°C) 
  • Welfare facilities 

Provision and Use of Work Equipment Regulations (PUWER) 

  • Equipment inspection schedules 
  • Training requirements 
  • Maintenance records 
  • Safety devices 

Knowledge Check 2.1 

  1. What is the minimum legal tyre tread depth? 
  1. Name three substances covered by COSHH in a workshop. 
  1. How long should service records typically be retained? 

2.7 Documentation Requirements 

Essential Records: 

  • Job cards with customer authorisation 
  • Parts invoices and warranties 
  • Waste transfer notes 
  • Calibration certificates 
  • Risk assessments 
  • Training records 

2.8 Insurance Implications 

Workshop Insurance Requirements: 

  • Public liability 
  • Employer’s liability 
  • Road risks 
  • Professional indemnity 

Customer Vehicle Coverage: 

  • Garage keeper’s liability 
  • Test drive authorisation 
  • Secure storage requirements 

Practical Exercise 2.1 

Create a checklist for legal compliance in routine maintenance: 

  1. List five pieces of legislation affecting your work 
  1. Identify the documentation needed for each 
  1. Note the penalties for non-compliance 

Summary 

Legal compliance is not optional—it protects customers, businesses, and technicians. Understanding these requirements ensures professional service delivery and avoids costly penalties. Always stay updated as legislation evolves. 

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